Head of Player Care and Personal Development (U9-U23)

Leicester City FC

Leicester, United Kingdom

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The Head of Player Care and Personal Development will take our work on personal development of young people in and through football to the next level.

Job Role Summary

Job TitleHead of Player Care and Personal Development (U9-U23)
LocationLeicester, United Kingdom, Europe
FunctionEvents & OperationsEvent Management
Employment TermsPermanent, Full Time
Closing DateClosing date and time for applications passed

Job Role Details

Leicester City Academy are seeking an outstanding individual to take up a brand new role. The Head of Player Care and Personal Development will take our work on personal development of young people in and through football to the next level.

About the company

Leicester City Football Club, also known as the Foxes, is a top-flight English football club, in their sixth consecutive season in the Premier League. In 2015/16, ranked as 5000-1 outsiders, Leicester City were crowned Premier League champions.

In 2010, the Club was bought by Asian Football Investments, a Thai-led consortium fronted by King Power's founder and Chairman, Vichai Srivaddhanaprabha. The stadium was named King Power Stadium in 2011 and one year later in 2012, King Power International became sole owners of the Club.

Leicester City Football Club is an ambitious and forward-thinking club. It is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world-class including the experience on matchdays.

The Club is now continuing to make significant strategic investments across the whole organisation and major expansion plans are in hand. It is an extremely exciting time for the Club with plans for a new state-of-the-art 180-acre training ground.

About the role

Leicester City Academy are seeking an outstanding individual to take up a brand new role. The Head of Player Care and Personal Development will take our work on personal development of young people in and through football to the next level. You will be responsible for developing a comprehensive programme covering off-field topics as diverse as mental health, to life skills to relationships ensuring that our players are ready for life in and beyond football.

With three academy graduates in the current First Team squad and a new training ground with exceptional facilities only a short time away there has never been a more exciting time to join Leicester City Academy.

Who we're looking for

The ideal candidate will have extensive experience in working with elite young athletes, with the ability to understand the emotional and well-being challenges this may bring. You will have experience in developing and implementing programmes, be an excellent communicator with the ability to build trusted working relationships.

Hours Per Week – 37.5 (including evenings and weekends)

Job Description & Person Specification

Department: Academy
Reporting To: Academy Manager

Overall Objective:

To ensure our academy players are provide with the best possible care, support and development so they can maximise their potential both on and off the pitch.

To develop and manage a comprehensive and high quality programme that ensures individual players develop skills and qualities to make a positive contribution to society.

Job Description

Main duties:

- To provide leadership to and manage staff responsible for off field non-football matters relating to players in the Academy, including but not limited to welfare, mental health, and the U18-U23 Player Liaison Officer.

- Ensure our academy players are cared for and supported to the highest levels.

- To ensure that young people and Parents have a voice in the Academy.

- To develop, implement and oversee the Academy's Personal Development and Life Skills programme including Individual Development Action Plans.

- To be a member of the Academy Leadership Team.

Key tasks:

- To ensure that each player has a bespoke Individual Development Plan that focuses on their holistic development and includes activities outside the academy.

- To support any new players induction, transition through the phases and exit from the Academy.

- To develop and implement a mentoring programme for players in the academy using a range of people including staff and ex-players.

- To develop Parent and Player Leadership groups to ensure that the both groups can provide ideas and feedback on the Academy.

- To work with parents through coordinating a support and education programme.

- To work with our external consultant and Welfare Support to ensure that the club provides a range of high-quality accommodation options to meet the needs of young people requiring a residential setting.

- To put in place a detailed mental health education and support programme for young people in the academy.

- By working with the multi-disciplinary team to ensure the welfare and emotional well-being of our young people is taken care of.

- To work with the Psychology department to train staff and mentors in First Aid for Mental Health.

- To educate parents in supporting the mental health of their child.

- Working with the MDT team develop our Parent Support and Education Programme

- To support the Emerging Talent team in the recruitment of new players.

- To be the Academies representative on the Club's Equality and Diversity Working Group.

- Where appropriate conduct overseas trips risk assessments, and if required travel with the team to the tournament.

- The job will require you to work unsociable hours including evenings and weekends.

- The job may require some overseas travel.

- The Employee must at all times carry out his/her responsibilities with due regard to the Club values and policies and procedures, in particular Health & Safety, Equality and Diversity, Confidentiality and with regard to the Data Protection Act.

- The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Person Specification


- Educated to degree level in a relevant area such as but not limited to Psychology, Sports Science, Education and Social Care.
- Extensive experience in working with elite young athletes.
- An understanding of the emotional challenges and well-being requirements of young people.
- Experience in managing staff and a department.
- Experience in developing and implementing programmes, initiatives and interventions.


- Mentoring qualification.
- Previous experience of working in Academy football
- Experience playing professional football or other sport professionally.
- A full clean driving license.

Behavioral competencies

- Communication: Able to communicate to the highest level, listens, interprets and conveys information in a clear and accurate manner, provides timely delivery of information and selects the most appropriate method of communication.

- Teamwork: Works within a multi-disciplinary team environment, co-operates with others, considers the needs of others and helps others to achieve objectives.

- Taking ownership: Ability to work autonomously on own initiative, pro-active in managing one's own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.

- Relationship Management: Is able to use a range of appropriate techniques to build strong relationships with players, parents and stakeholders.

- Excellent IT skills (including excellent MS Office – word, excel, PowerPoint).

- Able to work to tight deadlines.

- A commitment to continuing professional development

Academy Values

To adhere and communicate the Academy values to stakeholders whenever the opportunity arises.

- Integrity: Able to act in an ethical manner at all times, treat individuals with respect and demonstrate trustworthiness and honesty at all times.

- Innovation: Able to be forward thinking and strive to continuously improve our work.

- Inclusive: Be welcoming to all and create an environment of openness.

- Professionalism: The ability to maintain professionalism and a calm demeanor at all times.

- Pride: Take pride in your actions and decisions and exhibit enthusiasm and excellence.

Role Requirements

- To undertake required training, including mandatory Club Equality and Diversity and Health and Safety training.
- To ensure that the Club's Safe-guarding and Vulnerable Adults policies and procedures are adhered to at all times.
- To adhere and communicate the Club's brand values to stakeholders whenever the opportunity arises

The role is subject to an DBS check

Leicester City Football Club is an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

If you feel you have the qualities and experience we are looking for please apply by sending your application form and CV, along with a covering letter, by email to recruitment@lcfc.co.uk.

Anti-Discrimination and Equal Opportunities

Leicester City FC is committed to eliminating discrimination whether by reason of gender, sexual orientation, race, nationality, ethnic origin, colour, religion or ability and to encourage equal opportunities.

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